Perspectives

Is Content the Way to the Wallet?

Scroll For More

Is Content the Way to the Wallet?

You’ve heard it before … Content is King.

You understand that companies are increasingly expected to publish valuable content to establish a relationship with end consumers. You can probably recollect a recent piece of content or social media post from a consumer brand that caught your attention. Unfortunately, many B2B companies are unwilling to make the investment in content marketing, or are unsure where to begin. Here’s why investing in content marketing is important for B2B companies.

THE LINES BETWEEN B2B AND B2C ARE BLURRING

Just a few short years ago, most B2B buyers were researching and making purchase decisions via paper catalogs, fax machines, and landline phones. The environment has changed rapidly, as decision makers across the world are increasingly taking their business online. While they’re perusing your site or making important purchasing decisions, they often have their social media account open in another tab and are listening to their favorite podcast at the same time. You may think that the expectations around content marketing are lower for B2B brands, but this is no longer the case. The blending of our personal and business lives digitally has led to higher expectations around content, personalization, and user experience online in the B2B sphere.

HOWEVER, THERE ARE STILL SOME IMPORTANT DIFFERENCES

B2B selling is still more complex than B2C, where a price is generally fixed, quantities are low, regulation is nonexistent, taxes are straightforward, and shipping is easy. B2B transactions feature varying prices, and terms are often settled after a back-and-forth round of negotiations. This makes connecting to your customers even more important. The stakes are higher, and potential customers will need to develop a relationship with your brand before committing. Simply put, content helps you gain credibility, and credibility is a necessity for selling B2B.

YOUR CONTENT MUST HAVE A POINT

Admitting you have a problem is the first step. You know you need content – but what to publish? Sure, you can upload anything and call it “content.” But for it to really move the needle on your marketing KPI dashboard, it must be tied into a larger marketing strategy with focused goals. Your content marketing plan should be documented, so the strategy can be evaluated holistically. Forrester has outlined a simple framework for establishing a content plan and measuring success.

  1. Content performance – How does content drive a specific goal and contribute to visibility?
  2. Audience performance – How does content create relationships with valuable groups?
  3. Sales efficiency – How does content help sales turn leads into closed deals?
  4. Business performance – How does content contribute to business outcomes and marketing goals?

IT HELPS YOUR CUSTOMERS FIND YOU

Content is the best way to build brand awareness, because an investment in content is also an investment in SEO. Organic (non-paid) search is the number one channel customers use to find information on a product, brand, or business problem online. Gone are the days in which companies could manipulate search engine ranking algorithms through keyword stuffing. Today search engines are smarter, and they reward companies who are driving high engagement (more on that below) and return visitation.

IT HELPS YOU UNDERSTAND YOUR CUSTOMERS

Targeted, custom content not only strengthens the relationship between a brand and its customer, it also allows a brand to generate leads. Extremely valuable content can be gated as to force a lead generation upon each download. It’s important to consistently gauge the success of your content to understand what’s working and what isn’t. Web analytics data (search traffic, return visitation) allow you to evaluate which content is bringing more visitors to your site, while engagement metrics (time on page, pages per session, bounce rate) can help you measure which content is keeping your visitors on-site once they arrive. Conversion rates will help you understand which content is generating leads, or driving visitors to take a desired action.

You May Also Enjoy Reading

Why You Want to Target Food-Fluencers

Christopher Wolf

Christopher Wolf

SVP of Insights
For most of human history, food was primarily a source of sustaining life vs. enjoying it. As technology and the economy progressed in the 20th century, it became possible for an increasing number of people to treat food as a lifestyle accessory or status symbol...
Taking a photo of beautiful food with a phone

Can “WFH” Produce Better Creative Work?

Tim Bade

Tim Bade

Chief Creative Officer
I’ve been wondering whether working from home can elevate our creative work. Many studies have been done and most point to enhanced efficiency from people working at home rather than an office. But how does that apply to the creative work we do?
Working from home with kids hanging on you

The Alchemedia Project: Pure Leaf Tea

Jeff Kern

Jeff Kern

Senior UX Designer
Pure Leaf Teas

The Alchemedia Project: Anchor

Jeff Kern

Jeff Kern

Senior UX Designer
Anchor video

Six Factors That Drive Every Consumer Choice

Ron Halverson

Ron Halverson

SVP of Halverson
Some decisions are easy. Some are painstakingly hard. The rest fall somewhere in between. Where do your category and brand fit in? Knowing will allow you to influence the consumer decision. Halverson Group can help you find out.
Consumer trying to choose between products

Marlin Network: DTC-Lundberg Farms

Jeff Kern

Jeff Kern

Senior UX Designer
Lundberg Farms web screen
Locations In:

BENTONVILLE, Arkansas
BIRMINGHAM, Alabama
BOSTON, Massachusetts
CHICAGO, Illinois
DENVER, Colorado
IRVINE, California

KANSAS CITY, Missouri
MINNEAPOLIS, Minnesota
NEW YORK, New York
SPRINGFIELD, Missouri
ST. LOUIS, Missouri

For brands that are going places.

From daily coffee stops to weekend lunch capades to once-in-a-lifetime vacations, consumers are always on the go. Brands that meet them where they are with the products, services and experiences that delight will win. Marlin Network is a destinations marketing agency that understands where guests are going, what makes them stay and what brings them back for more.



Subscribe To Our Newsletter

You may unsubscribe from our newsletter at any time. See our Privacy Policy for more information on how we store and protect your data.

©2022 Marlin Network. An Advantage Marketing Partner. Trading as ADV.    |     Privacy & Cookie Policy     |     Careers

Scroll to Top

This website uses cookies to ensure you get the best experience on our website.