Full Course

Foodservice Best Practices Training

Full Course is your dynamic, virtual training program for industry veterans as well as those entirely new to the game. But it’s also no cookie-cutter snooze fest. Sessions can be supplemented with actual culinary education, meal kits, swag bags, games, prizes and real conversations. While the training content is fact-filled and insightful, it is also fluid to create the most memorable program possible. 

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Foodservice is an amazingly dynamic, creative and often challenging industry. Taking part in this interactive learning session led by industry experts is a smart way to help adapt and future-proof your business.

Foodservice marketing, sales and innovation best practices are crucial. With everything that’s happened in the industry and a tremendous rebound on the horizon, now is the time to ensure you and your teams are empowered with the latest foodservice knowledge. 

Full Course brings you expert conversations and training on these subjects and more.

  • Foodservice 101 
  • Change drivers and implications 
  • Consumer market trends 
  • The evolved customer journey 

What People Are Saying


Here are some of the most frequently asked questions. You can contact us below to learn more or register for the next session. 

We strive to be a truly interactive experience. This isn’t a sit-back-and-zone-out session. Every speaker and presenter is carefully chosen to deliver maximum impact and to share their valuable expertise. We start with Foodservice 101 basics, but from there we explore a wide range of topics to fully equip your teams to thrive in this dynamic industry.  

  • Optimizing broker partnerships 
  • Collaborative innovation with chains 
  • The customer journey 
  • Foodservice basic industry structure segments 
  • Channel participants 
  • Technology  

The packages are curated with samples that bring to life various food trends discussed during the training session. While the kits change with what we’re seeing in the market, you can count on creating an innovative beverage recipe as well as another dish alongside our chef. 

Yes, please email [email protected] to learn more. 

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Contact Us!

Kevin Gross is standing by to discuss. Reach out today!

Kevin Gross

312-633-2040 ext. 233

Senior Vice President, CSSI Marketing & Culinary

For Kevin, foodservice is truly in his blood. As part of a third-generation catering family, Kevin gained hands-on industry knowledge before accepting a managerial role at The Food Group. Sensing a need in the marketplace for R&D-driven interface between food manufacturers and the industry’s top chain operators, Kevin founded CSSI in 2005. The company has grown to fill a unique niche, combining the talents of chefs, dietitians, marketers and advertising creatives into comprehensive agency services and culinary-focused strategy.

Kevin Gross
Locations In:

BOSTON, Massachusetts
CHICAGO, Illinois
DENVER, Colorado
IRVINE, California

NEW YORK, New York
ST. LOUIS, Missouri

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